jackpot meter Privacy Policy

01 Introduction

jackpot meter ("we," "us," "the Platform") is committed to protecting the personal information of players who use jackpotmeter.net. This Privacy Policy describes what personal data we collect, the purposes for which we use it, who we may share it with, how long we keep it, and the rights you have as a data subject.

This policy applies to all registered players and to visitors who browse jackpotmeter.net without registering. It covers data collected through the website, the mobile app, and any communications you have with our support team.

This policy should be read alongside the Terms & Conditions. If you have questions about anything covered here, contact us at [email protected] before creating an account.

02 What Personal Data We Collect

The personal data jackpot meter collects falls into the following categories:

We do not collect sensitive personal data beyond what is required for identity verification and responsible gaming assessments. We do not collect credit card numbers directly — payment processing is handled by our payment service providers under their own security standards.

03 How We Use Your Personal Data

jackpot meter uses your personal data for the following purposes:

• Account management — to create, maintain, and operate your jackpot meter account, including login authentication via OTP.
• KYC and age verification — to confirm your identity, age (21+), and eligibility to play before processing withdrawals.
• Payment processing — to process deposits and withdrawals in Philippine Peso to and from your verified Philippine bank account or accepted e-wallet.
• Fraud prevention and security — to detect and prevent unauthorised access, money laundering, bonus abuse, and other fraudulent or prohibited activity.
• Responsible gaming — to monitor for signs of problem gambling and apply protections where appropriate, in line with our Responsible Gaming commitment.
• Customer support — to respond to your queries, complaints, and account-related requests.
• Platform improvement — to understand how players use the platform and improve the experience over time.
• Legal and regulatory compliance — to meet our obligations under applicable laws and to respond to lawful requests from authorities.

We do not use your data for third-party advertising, profiling for commercial sale, or any purpose beyond those listed above.

04 Who We Share Your Data With

jackpot meter does not sell, rent, or trade your personal data. We may share it with the following categories of third parties only where necessary and under appropriate data protection agreements:

• Payment service providers — Philippine banking partners and accepted e-wallet processors that handle deposit and withdrawal transactions. These providers receive only the data needed to process your specific transaction.
• Identity verification providers — third-party KYC services that assist in verifying government-issued identification documents.
• IT and infrastructure providers — cloud hosting, security monitoring, and platform infrastructure services that operate under contractual data protection obligations.
• Legal and regulatory authorities — where we are required to disclose information under applicable Philippine law or in response to a lawful order from a competent authority.

All third-party service providers who access your data are bound by confidentiality and data protection obligations. They are permitted to process your data only for the specific purpose for which it was shared.

05 How Long We Keep Your Data

jackpot meter retains your personal data for as long as your account is active and for as long as necessary to fulfil the purposes described in this policy. Specific retention periods depend on the type of data:

• Account and identity data — retained for the duration of your account and for a period thereafter as required by applicable law, including KYC record-keeping obligations.
• Transaction records — financial records including deposit and withdrawal history are retained as required by applicable financial record-keeping obligations.
• Support communications — retained for a reasonable period to allow for follow-up, dispute resolution, and quality review.
• Technical and usage logs — retained for security monitoring and fraud prevention purposes, then deleted or anonymised.

When your account is closed — whether by you or by jackpot meter — we retain the minimum data required by our legal obligations and then delete the remainder. We do not retain personal data beyond what is legally or operationally necessary.

06 How We Secure Your Data

jackpot meter applies layered security measures to protect your personal data from unauthorised access, loss, or misuse:

• SSL/TLS encryption — all data transmitted between your device and jackpotmeter.net is encrypted in transit, including login credentials, account data, and documents submitted for KYC.
• OTP authentication — login and sensitive account changes are verified via a one-time password sent to your registered mobile number.
• Access controls — internal access to personal data is restricted to staff who need it to perform their specific role, and is subject to access logging.
• Secure storage — personal data and KYC documents are stored on secured infrastructure with encryption at rest.

While we take these precautions seriously, no online platform can guarantee absolute security. You play an important role too — keep your password and OTP codes confidential, and contact us immediately if you suspect your account has been compromised.

07 Your Rights Over Your Personal Data

As a registered player at jackpot meter, you have the following rights with respect to your personal data:

• Right of access — you may request a copy of the personal data we hold about you.
• Right of correction — you may ask us to correct inaccurate or incomplete personal data.
• Right of deletion — you may request deletion of your personal data where we no longer have a legal basis to retain it. Note that certain data (such as KYC and transaction records) must be retained to satisfy legal obligations and cannot be deleted on request alone.
• Right to restrict processing — in certain circumstances you may ask us to stop processing your data while a dispute or review is in progress.
• Right to withdraw consent — where we rely on your consent as the basis for processing (for example, for optional communications), you may withdraw that consent at any time without affecting prior processing.

To exercise any of these rights, contact us at [email protected] with your request. We will respond within a reasonable timeframe and may need to verify your identity before fulfilling the request.

08 Cookies and Tracking Technologies

jackpot meter uses cookies and similar tracking technologies to make the platform function correctly and to understand how it is used. The cookies we use fall into the following categories:

• Essential cookies — required for the platform to function. These include session management cookies that keep you logged in and security tokens. They cannot be disabled without breaking the platform.
• Analytics cookies — used to understand how players navigate the platform, which pages are visited most frequently, and where errors occur. This data is used in aggregate form to improve the platform.
• Preference cookies — remember settings you have chosen, such as display preferences or language settings.

jackpot meter does not use advertising or third-party marketing cookies. We do not allow external ad networks to set cookies on the platform.

You can manage or delete cookies through your browser settings. Disabling essential cookies will prevent you from logging in and using the platform normally.

09 Changes to This Privacy Policy

jackpot meter may update this Privacy Policy from time to time to reflect changes in our practices, applicable legal requirements, or the features of the platform. When material changes are made, we will update the "Last updated" date at the top of this page.

Where the changes are significant, we will notify active registered players through their account notification channel or via the email address on their account. Continued use of jackpot meter following such notice constitutes acceptance of the updated policy.

The current version of this Privacy Policy is always available at jackpotmeter.net/privacy-policy. We recommend reviewing it periodically.

10 Contact Us About Privacy

If you have any questions about this Privacy Policy, want to exercise any of your data rights, or need to report a data security concern, please contact the jackpot meter team:

• Email: [email protected]
• Subject line suggestion: "Privacy Request — [your registered name]"

We aim to respond to all privacy-related queries within a reasonable timeframe. We may need to verify your identity before fulfilling data access or deletion requests to ensure your data is only released to you.

For questions about your account, transactions, or platform features, visit the FAQ page or contact general support through the same email address above.